FAQ
Quick help & Support
How do I receive my eSIM?
Instantly. A QR code and activation details will be displayed on your screen and sent to your email immediately after payment.
Does it work on my phone?
Bridge works with eSIM-enabled devices like iPhone XR+, Samsung S20+, and Pixel 3+. Your device must be network-unlocked.
When does the plan start?
The plan activates only when your phone connects to a supported local network at your destination. Days don't burn early.
Refund Policy
Refunds are available for non-installed eSIMs. Once data usage starts or the package is provisioned, it becomes non-refundable.